What Is the Difference Between Meet and Greet and Curbside Pickup at PDX?

The difference is where your chauffeur waits and what you do after landing. With curbside pickup, you collect your bags and walk to the designated pickup area outside baggage claim to find your chauffeur. With meet and greet, your chauffeur waits inside the terminal with a name sign and brings you to the car.

American Town Car offers both options for Portland International Airport (PDX). Standard pickup is the default, and an inside-terminal meet and greet is an add-on you request when you book. This guide explains how each one works so you can choose before you reserve.

What is curbside pickup at PDX?

Curbside pickup means your chauffeur meets you at a designated pickup area outside the terminal instead of inside it. After you land, you collect your luggage, follow the airport signs to the limo and town car pickup area, and look for your chauffeur or vehicle.

American Town Car’s standard airport pickup takes place in the designated ground transportation area outside the terminal. At Portland International Airport (PDX), follow airport signs to the lower roadway outside baggage claim and the designated limo and town car pickup area. Pickup locations and traffic arrangements may change, so follow current airport signage and your reservation instructions on arrival.

Your chauffeur tracks your flight, so the car is ready when you arrive. Our guide to what to expect from a PDX airport car service walks through the standard pickup in more detail.

What is meet and greet at PDX?

Meet and greet is an airport pickup service where your chauffeur meets you inside the terminal near baggage claim, typically holding a sign with your name. Instead of finding your vehicle at the curb, you meet your chauffeur inside the airport and proceed to your car together.

This service offers a more personalized arrival experience, particularly for first-time visitors, families, and travelers with luggage. Confirm the meeting location and available luggage assistance when booking.cl

Within its airport transportation service, American Town Car treats an inside-terminal meet and greet as an option that must be specifically requested, confirmed, and paid for. If you do not book it, the standard pickup steps apply.

How do meet and greet and curbside pickup compare?

Meet and greet saves you the walk and the search. Curbside is simpler and does not cost extra.

Factor	Curbside pickup	Meet and greet
Where the chauffeur waits	Designated limo and town car pickup area outside the terminal	Inside the terminal near baggage claim, at the agreed meeting point
How you find the chauffeur	Follow airport signs and look for your vehicle	Look for your chauffeur holding a name sign
Walk to the car	You walk to the designated pickup area	Your chauffeur escorts you to the vehicle
Booking	Standard with an airport transfer	Request and confirm in advance
Cost	Included in your transfer quote	Additional service; confirm the cost when booking
Best for	Travelers familiar with PDX who prefer a straightforward pickup	First-time visitors, families, travelers with heavy luggage, and those who prefer extra assistance

 

Both curbside pickup and meet-and-greet services use flight tracking to coordinate your arrival. Airport transfers typically include up to 30 minutes of waiting after a domestic flight lands and up to 45 minutes after an international flight lands, beginning at the recorded landing time. Additional waiting charges may apply if the included waiting period is exceeded. Confirm the applicable waiting-time policy when booking.

How does each pickup work step by step?

Curbside pickup:

1. Land and collect your bags at baggage claim.

2. Follow the airport signs to the limo and town car pickup area.

3. Look for your chauffeur or vehicle.

4. Call 503-530-9199 if you cannot find them.

Meet and greet:

1. Land and walk toward baggage claim.

2. Look for your chauffeur holding a sign with your name.

3. Collect your bags together.

4. Walk with your chauffeur to the car.

In both cases, do not leave the airport or arrange other transportation without contacting the company first. Leaving without notice may be treated as a no-show.

Who should choose meet and greet?

Choose meet and greet when finding the car yourself would be stressful. It suits:

• First-time visitors who do not know the PDX layout.

• Families with children, strollers or car seats.

• Travelers with heavy luggage or several bags.

• Seniors or anyone with limited mobility.

• Late-night or red-eye arrivals when you want a person waiting.

• International arrivals after a long flight and customs.

• Executives and guests who expect a higher level of service. Our VIP transportation service pairs luxury vehicles with professional chauffeurs for these trips.

Who is fine with curbside pickup?

Curbside pickup is a good fit if you know PDX, travel light and are comfortable following signs. It costs nothing extra, and your chauffeur still tracks your flight and waits for your landing.

How much does meet and greet cost?

Meet and greet is an optional add-on that can be arranged when booking your airport transfer. The total cost of your transfer depends on the route, vehicle, and service requirements. A 25% service fee applies to all reservations. Review the terms and conditions for details about waiting times, no-show,s, and cancellation policies.

How do you request meet and greet?

Ask for it when you reserve, because it must be confirmed in advance. Include these details:

• Airline and flight number, so your chauffeur can track your landing.

• The name for the sign, which should match the name on your booking.

• A mobile number that works in the U.S., kept on after landing.

• Your party size and bag count.

Meet and greet and curbside both rely on accurate flight details, so double-check them before you submit.

Frequently asked questions

What is the difference between meet and greet and curbside at PDX?

With curbside, you collect your bags and go to the pickup area outside baggage claim. With meet and greet, your chauffeur waits inside with a name sign and walks you to the car.

Is meet and greet included in my airport transfer?

No. An inside-terminal meet and greet must be requested, confirmed and paid for. Standard pickup is included in your transfer.

Does the chauffeur wait if my flight is late?

Yes. Chauffeurs track flights and adjust for delays. Waiting time starts at the actual landing time and runs up to 30 minutes for domestic flights and 45 minutes for international flights.

Will my chauffeur help with my luggage?

Yes, chauffeurs help with luggage. Tell us how many bags you have so we assign the right vehicle.

What if I cannot find my chauffeur?

Call 503-530-9199 right away, and do not leave the airport without contacting the company.

Book your PDX pickup

Prefer a name sign at baggage claim? Ask for meet and greet when you book, and tell us your flight number so your chauffeur tracks your landing.

Reserve your PDX airport pickup and add meet and greet to your booking.